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+91 261-3243697  |  [email protected]  |  WhatsApp : +91 90994 42459

 

 

PRIVACY POLICY

Privacy, Security & Cookie Policy

AYANA is seriously committed to the privacy and security of your personal information. Our primary goal on collecting any personal information is to provide you with a smooth, efficient and trouble free experience whilst ordering the goods through our Website/App. When you order, we need to know your name, e-mail address, delivery address, What App No., Agency name. This allows us to process your orders and to notify you of the status of your order. We also ask for your telephone number so that we can contact you if there is a problem with your order. If there is a delivery problem we sometimes give the number to our carriers so they can contact you to arrange delivery.

 

Personally Identifiable Information

 

 We collect primary information such as name, address and email address of the customers. The sole purpose is to use the accumulated information for sales perspective. We use customer's email id when we want to process the enquiries and update orders. We refer to the address and contact information for the purpose of mailing the order. The information we collect has no other reverence.

 

 Newsletters

 

 We often ask our customers to provide details like email address so that they could subscribe to our newsletter(s)/information if any. However, we provide the options for unsubscribing in case the user does not wish to get the alerts.

 

 Session Cookies

 

 We use a session cookie to remember your log in details for you. We Consider this strictly necessary to the working of this website and if these are disabled then various functionality of the site will be broken and you will be unable to place any orders.

 

 Google Analytics

 

We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

 

 Legal Disclaimer

 

 We hold the complete right to disclose the customer’s personally identifiable information if required by legal authorities. This disclosure is done so as to comply efficiently towards the judicial proceedings.

 

 Alteration in Privacy Policy

 

 Our privacy policy may incorporate changes in respect to information practices. In event of change, we will be notifying the customers via email or through a detailed note displayed over the website. We expect our customers to occasionally review the policy pages to keep an eye over the latest updates.

 

Site Security

 

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. AYANA will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from AYANA on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

 

 

 Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Company Name: Ayana

Address: J-3534-37, Millennium Textile Market, 
                 Ring Road, Surat - 395002, Gujarat.

E-Mail ID: [email protected]